Frequently Asked Questions

Yes. All our applications include full Arabic support, including Right-to-Left (RTL) layout, Arabic fonts and language-specific UI adjustments. We also provide bilingual systems (Arabic + English) so your medical staff and patients can choose their preferred language.

Absolutely. We support integration with:

• EMR (Electronic Medical Records) systems • HIS (Hospital Information Systems)

• Lab Information Systems (LIS) • Radiology systems & PACS

• Appointment and queue systems • Pharmacy software

Our development team ensures secure, stable and seamless data transfer following global healthcare IT standards.

Project timelines depend on features and complexity:

• Small apps: 2–4 weeks

• Medium systems: 4–8 weeks

• Large hospital systems: 2–4 months

We provide a clear timeline during the planning stage and keep you updated throughout development.

Yes. We offer 24/7 technical support with optional annual maintenance packages that include:

• System monitoring • Security updates

• Bug fixes • Feature upgrades

• Staff training • Data backups and hosting support

We stay with you long-term to ensure your medical system stays secure and updated.

Yes. All our solutions are fully customized for your workflow, departments and patient journey. We tailor everything from scheduling to medical records, so it fits the way your team works.

Definitely. We follow international healthcare standards such as:

• Medical data encryption • Secure login & access control

• Data privacy policies • Role-based permissions

• Audit logs • Backup & disaster recovery

Your medical data remains protected at all times.

Yes. We support multi-branch and multi-location setups allowing you to manage all branches in one platform with separate or combined reporting.

Yes, we provide secure hosting options and cloud storage for medical data. We handle setup, configuration, backups and monitoring.

Yes. We can include:

• Online appointment booking • SMS/WhatsApp confirmations

• Doctor availability schedules • Video consultation bookings

• Queue management

Everything can be integrated into the same app.