Privacy Policy

A transparent guide to how we safeguard your data and respect your privacy.

User License

When you use our website or purchase our services, Via Solutions Services grants you a limited, non-exclusive, non-transferable license to use the software, designs or digital products we provide. This license allows you to:

• Use the system for your clinic or business

• Access features included in your plan

• Operate the app or website for internal purposes

You may NOT:

• Resell or redistribute our software

• Modify the code without written permission

• Claim ownership of our systems or designs

• Use our content for illegal or unauthorized activities

All rights remain with Via Solutions Services unless otherwise agreed in writing.

Disclaimer

The information and services provided by Via Solutions Services are offered “as is” and “as available.” We do not guarantee:

• That the website or system will always be error-free

• That third-party integrations (such as EMR/HIS systems) will function without interruption

• That all features will meet every user’s expectations

We are not responsible for damages resulting from:

• User misuse

• Internet or hosting provider failures

• Third-party system issues

• Unauthorized modifications done by the client

Limitations of Liability

Via Solutions Services is not liable for any:

• Lost profits

• Data loss

• Business interruption

• Indirect, incidental, or consequential damages

Our responsibility is limited to the amount the client has paid for the service. We are responsible only for fixing errors caused by our own software or development work, as outlined in the agreed contract.

Governing Law

These terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes or claims related to our website, services, or agreements will be handled under Saudi Arabian law and resolved through the appropriate legal channels within the country.